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CRS Reservation Administrator with German or French

Lokalizacja: Cracow

Wynagrodzenie: attractive

The Employer:

Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents.


For our Client, company located in Cracow, we are currently looking for a suitable person for a position of:


CRS Reservation Administrator with German or French


  • assisting customer to reserve and adjust flight booking transactions,
  • to quote and issue published air fares, split ticketing and nett fares,
  • the ability to reissue air tickets using ticket changer and using manual fare entries,
  • maintain good contact with clients by telephone, letter, E-mail and personal contact,
  • receive client reservation request by telephone, fax, E-mail and take extreme care in understanding the exact requirements and personally double check the offer matches their request,
  • assist in other departments as required,
  • support your team leader in day to day operations.


  • fluent in English (B2) and German or French(B2),
  • over half year experience with customer services,
  • working knowledge of a CRS including Galileo/Amadeus/Sabre is preferred but not essential,
  • accuracy, attention to detail and ability to problem solve,
  • experience with email customer services travel process will be asset,
  • good computer skills (MS Office and databases),
  • great communication, written, listening and interpersonal skills.

The offer:

  • interesting work in an international environment,
  • real impact on the company future,
  • attractive benefits package - as a response to the needs of employee,
  • partnership with professionals, identified career paths including global opportunities.
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