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Nr ref. 171313/ 0

OTC Process Manager (NEW SSC)

Lokalizacja: Kraków

Wynagrodzenie: attractive

The Employer:

For our Client, a new SSC in Cracow, which is leader in a new technology, we are looking for experienced Candidate, who wants to participate in creating new structures and teams for: 


  • leading Order to Cash teams in their activities and manage operation and performance of the teams,
  • monitoring organization and oversee in scope team leaders,
  • sharing knowledge and best practices,
  • maintain high standards of service and deliver ongoing continuous improvement,
  • developing a motivated and energetic team,
  • focus on OTC transition process moving into the centre,
  • managing and monitoring process performance,
  • forming internal policies, procedures, governance and ways of working for the centre,
  • responsible for ensuring the correctness and integrity of OTC.


  • at least 1 year of experience in management of OTC department,
  • strong background and knowledge of OTC process,
  • experience in leading minimum 20 FTE,
  • very good knowledge of English (B2/C1),
  • professional qualifications (CIMA/ACCA/MBA/PMI) will be a plus,
  • experience in Shared Services for a global company,
  • strong problem solving competencies,
  • ability to work under time and stress pressure.

The offer:

  • opportunity to create structures of new SSC in Poland,
  • an unique possibility for further development in people and process management,
  • close cooperation with Head of SSC,
  • dynamic environment with Swiss standards of employment,
  • attractive benefits package.
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